Contact Us
Have questions or need something else?
get in touchContact Moxi
Homewood, AL
2805 Montessori Way, Birmingham, AL 35209
Monday–Friday 8am–5pm
Free parking on-site
(205) 314-8988
Birmingham, AL
2229 1st Ave N, Birmingham, AL 35203
Monday–Friday 8am–5pm
Free, gated parking on-site
(205) 313-3188
FAQSQuestions? We've heard them all.
childcare faqS-
Members may book on-demand care through our app. Once your family account is complete, you select the children and the days you need care for and book through our app. We will follow up and make sure you know what to expect on your first day!
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Yes! Moxi provides a thoughtfully designed curriculum that fosters learning and development through Montessori-inspired, age-appropriate activities. Our program is built specifically for on-demand care and emphasizes creativity, social-emotional growth, and personal responsibility to support your child’s unique learning journey.
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Yes! Healthy, nutritious snacks are included in both full-day and half-day care. A balanced lunch is included with full-day bookings and can be added to half-day bookings for an additional $8.
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Yes! This is a great option for children with dietary restrictions or sensitivities
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Up-to-date immunization forms from your healthcare provider are required. We are not able to accommodate exceptions.
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Yes, all Moxi students must have up-to-date immunization forms on file. We are not able to accommodate exceptions.
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We encourage you to bring your own diapers and wipes. However, if you forget, no worries—we have diapers and wipes available!
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Yes we are! Our center is fully licensed by the Alabama Department of Human Resources.
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Absolutely. All Moxi team members are CPR certified to ensure the highest safety standards.
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Yes! All Moxi childcare facilities will have cameras in each classroom to support safety and security.
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Moxi follows all CDC and state-recommended guidelines to keep our environment healthy.
Children with a fever over 100.4°F (without medication), vomiting, diarrhea, or an unexplained rash (unless documented by a physician, such as eczema) will need to stay home until symptoms resolve.
If a child becomes ill during the day, they will be removed from class and supervised by a Moxi staff member in a separate area until a family member arrives to pick them up. -
At Moxi, we're supportive of your infant feeding journey, whatever that looks like!
Each classroom is equipped with refrigerators specifically for storing breast milk and formula. We also provide bottle warmers to ensure your little one’s milk is warmed to the perfect temperature when needed. Please pre-make all bottles (breastmilk and formula) and label them with your child’s name. -
For a day at Moxi, please pack the following essentials: diapers, wipes, and diaper cream (if needed), extra clothes, and any feeding supplies, including pre-made breast milk or formula bottles labeled with your child’s name.
Since we play outside often, it's important to dress your child appropriately for the weather. In warmer months, include a sun hat, and in colder months, make sure to pack a jacket and warm layers as needed. You’re also welcome to send along a special item from home, such as a small stuffed animal or blanket, for comfort. -
While members are welcome to use our on-site coworking and fitness studios, you do not have to remain on-site to use Moxi’s childcare center. You may drop your child off at Moxi and head out to your day, just like a typical childcare center.
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Check out Moxi's events below -
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Membership + Coworking + Fitness faqS-
Moxi membership is exclusively for families and parents with children registered in our childcare program. The only exception is for expecting parents who have purchased their membership in advance.
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No. Moxi facilities are reserved for members only.
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Absolutely! As a Moxi member, you’re welcome to use our coworking and fitness facilities at any time, whether or not your child is in our care.
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Not yet, but as a Moxi member, you have access to family amenities at any of our centers. Please check each center’s page or the Moxi app to see which locations offer coworking spaces and fitness centers.
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The fitness center includes free weights, a Peloton bike, a treadmill, yoga mats, and other equipment you can use on your own. There is also a shower on-site at Moxi Birmingham.
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Our coworking spaces feature private phone booths, conference rooms, high-speed WiFi, complimentary coffee, and a variety of comfortable work areas! Plus, the added benefit of being near your child for a quick bottle feed, lunchtime visit, or breastfeeding session.
costs + refunds faqS-
Yes! Cancel through the Moxi app or by emailing hello@moxichildcare.com. Just give us at least 3 business days' notice before your next billing date so we can make sure your next charge doesn't go through.
If you're on an annual plan, canceling stops automatic renewal at the end of your 12-month term.
See Terms for early-cancellation options if you need out before then. -
Membership fees that have already been charged are non-refundable. Canceling stops future charges, but it won't reverse past ones.
If you're on Annual, Pay Upfront and cancel partway through your year, you won't get a pro-rated refund for the unused portion — that's the trade-off for the lower upfront rate. -
Annual, Pay Monthly: Yes!
Pay a 3-month early termination fee and you're out — no further charges, nothing else to do.
Annual, Pay Upfront: No.
Because you got a discounted rate for paying upfront, the annual payment is fully non-refundable and the early-out option doesn't apply.
See Terms for full details on annual plan policies. -
If you're on Month-to-Month, yes! Pause for up to 3 months, once per year — and we'll lock in your current rate and hold your spot the whole time.
If you don't resume by the end of the 3 months, your pause auto-converts to a cancellation. Re-enrolling later will be at our pricing at the time, and based on availability.
Pause isn't available on annual plans. -
Member sessions (booked with your membership): Cancel up to 1 hour before your session starts and we'll credit your account for a future booking. Inside that 1-hour window — or no-shows — can't be credited.
A heads up on childcare credits: session credits expire 60 days after they're issued or when your membership ends, whichever comes first.
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Summer camp bookings:
Cancellations made 14+ days before camp week begins:
50% refund (credit applied to Moxi account for future use).
Cancellations made less than 14 days before camp week begins:
No refund available. In cases of documented medical emergencies (not common illness) or unexpected family circumstances, Moxi will review requests on a case-by-case basis.
No-shows:
No refunds will be issued for no-shows or early withdrawals once camp has started.
Weather-related closures:
If Moxi cancels camp due to severe weather or emergencies, families will receive a full credit for affected days. -
Older children are generally more independent—they’re typically potty trained and able to eat with minimal assistance. Because they require less hands-on care from our staff, we offer a reduced rate that reflects this difference.
Want in? We’ll get the coffee ready.
We built Moxi specifically for families like yours. Come see what we’re all about.